Unique approach to experiential learning and content sharing for medical Staff, leading to enhanced operational efficiency and elevated patient experience.
Mumbai, 31st July 2025
K J Somaiya College of Nursing, in collaboration with K J Somaiya Institute of Management (KJSIM), has launched a specialised Certificate Program in Healthcare OPD Coordination, tailored specifically for P D Hinduja Hospital, Mumbai.
Addressing a Critical Need in Healthcare
Outpatient clinics are the most frequented yet resource-intensive segments of hospitals. This program is designed to strengthen frontline services by equipping personnel with the necessary skills to enhance patient experience, ensure smooth coordination, and deliver high-quality care.
Participants will learn to manage clinic workflows, assist physicians, and improve operational efficiency in outpatient departments (OPDs).
Expertise-Driven Collaboration
The course design combines clinical and managerial training. KJSIM brings its strengths in outcome-based learning, healthcare operations, and system-level thinking, while the College of Nursing integrates experiential pedagogyfocused on patient care.
“In today’s patient-centric healthcare environment, service excellence is non-negotiable… This is yet another step in our commitment to transforming healthcare delivery through purpose-driven education.”
— Dr. Raman Ramachandran, Dean & Director, K J Somaiya Institute of Management
“The OPD Health Coordinator course is unique in its approach… a blend of content and soft skills through engaging activities.”
— Dr. Avani Oke, Principal, K J Somaiya College of Nursing
Program Details
- Eligibility: Open to graduates in science or allied fields
- Format: Classroom sessions, hands-on training, and clinical exposure
- Mode of Entry: Participants nominated by P D Hinduja Hospital
- Certification: Jointly awarded by KJSIM and K J Somaiya College of Nursing
- Commencement: July 2025
Voices from P D Hinduja Hospital
“This initiative is crucial for cultivating a highly skilled workforce… Together, we are building a more coordinated, responsive, and compassionate healthcare system.”
— Mr. Jagdeep Chauhan, Director HR, P D Hinduja Hospital, Mumbai
“An approach that blends management education with healthcare expertise will empower OPD personnel across clinics.”
— Dr. Phalakshi Manjrekar, Director Nursing, P D Hinduja Hospital, Mumbai
Institutional Profiles
About K J Somaiya College of Nursing
Established in 2011, K J Somaiya College of Nursing is Mumbai’s top-ranked private nursing college, offering GNM, B.Sc. Nursing, and M.Sc. programs in:
- Critical Care Nursing
- Mental Health Nursing
- Obstetrics & Gynaecology Nursing
Key Highlights:
- Affiliated to Maharashtra University of Health Sciences
- Recognised ECHO HUB and MNC-CNE Centre
- NAAC A Grade (CGPA 3.17), IIRF Rank #47 (2023), #1 in Mumbai
- Known for E-content projects, advanced labs, and innovative teaching.
About K J Somaiya Institute of Management (KJSIM)
A premier B-school under Somaiya Vidyavihar University, KJSIM is known for:
- MBA & PhD Programs
- Focus areas: Healthcare, Business Analytics, Sports Management, Data Science
- Strong corporate partnerships and industry-aligned curriculum
- Experiential learning and interdisciplinary collaboration
About Somaiya Vidyavihar University
A multidisciplinary university offering over 2,000 courses in management, science, humanities, and more. Key strengths:
- 50-acre green campus in Mumbai
- Emphasis on research, entrepreneurship, and holistic development
- Strong industry tie-ups and global collaborations
